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Administrative Assistant-Dental Clinic

Responsibilities include but are not limited to:

• Patient Reception and Intake; schedule and confirm appointments, receive and communicate messages for the staff and patients.
• Receive and make phone calls, fax, sort mail and distribute accordingly
• Creating and updating patient’s electronic Health Records
• Interview patients to complete forms, documents and case histories.
• Complete insurance claim forms.
• Initiate and maintain confidential patient files and records.
• Follow up with insurance companies and patients regarding treatments.
• Prepare invoices and deposit slips.
• Determine and establish office procedures and routines.
• Order supplies and maintain inventory of Dental clinic.
• Supervise and train new staff in procedures and in use of current software.

Specific skills required

• Ability to write routine reports and correspondence.
• Ability to apply common sense understanding to carry out detailed written or oral instructions.
• Possess an understanding and working knowledge of MS Office suite to include Excel, Word, and Outlook.

Education and Experience Requirements

• 7–12 months of experience working in a medical or dental clinic is required.
• Proficiency with dental practice management software such as ABELDent, MaxAssist, or CDR DICOM is required.
• Hands-on experience with CDAnet/eClaims (ITRANS 2.0), including submission, reconciliation, and troubleshooting; strong understanding of primary/secondary insurance, coordination of benefits (COB), deductibles, annual maximums, frequencies, and pre-authorizations.
• Completion of secondary school is required; a college diploma in medical administration or a related field will be considered an asset.
• Strong English language proficiency to communicate effectively with patients, insurers, and staff at all levels.

How to Apply:

By Email to: jobs.bramptondentalcare@outlook.com