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Shift Supervisor

Essential Functions / Major Responsibilities

• Supervise the activities of the shift staff in preparing food, taking orders and customer service etc.
• Assist in planning and scheduling staff, ensuring adequate coverage to meet the shift needs
• Supervise the preparation of all products in an efficient manner to handle daily requirements; ensure all food prepared is of the highest quality, and overproduction is kept to a minimum to avoid waste.
• Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.
• Training and developing new/existing team members and motivating and encouraging a team to achieve targets
• Monitor product levels and ensure bakers replenish as required
• Ability to delegate and ensures all cleaning and secondary duties are completed
• Ensure health and safety regulations are followed.
• Promotes a cooperative work climate, maximizing productivity and morale
• Resolve customer complaints and rectify issues to provide highest level of satisfaction.

Specific Job Requirements

• Minimum one year of experience in food preparation or service is required. Supervisory experience will be considered as an asset
• Completion of secondary school is required
• Requires excellent communication skills in English, ability to deal with all levels of employees and to resolve customer complaints/issues

How to apply: By email to jobs.timhortons.eagles@gmail.com