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Shift Supervisor

Employer Name:       2774474 Ontario Inc. O/A Dairy Queen

Position:                     Shift Supervisor

No. of Positions:         1

Duration:                   Full Time

Location:                    9280 Keele St, Vaughan, ON L6A 1P4

Salary:                        $16.92 per hour–The gross salary paid is subject to applicable Federal and Provincial income taxes and other statutory deductions.

Vacation:                   4% of the gross salary

Weekly Hours:          35.0-40.0 hours a week; Overtime rate (X1.5) applicable after 44 hours of work per week

Essential Functions / Major Responsibilities

• Coordinating and scheduling activities of the shift staff in preparing food, taking orders and customer service etc.
• Supervise food preparation to ensure that food safety and operations standards are maintained, and all food prepared is of the highest quality
• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Assist in the management of specific areas of the restaurant during scheduled shifts
• Pace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in workflow
• Assist the GM with training and coaching crew members to build a highly skilled and productive team
• Ensure that the restaurant is properly organized and staffed
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
• Models performance standards for all team members and work stations
• At all times exhibit a genuine passion for excellence
• Perform other duties as assigned by management

Specific Job Requirements

• Minimum 6+ months of high-volume quick service restaurant experience required
• High School diploma or equivalent
• Must be capable of supervising specific areas of the business in a fast-paced environment
• Strong knowledge and application of safe food handling practices
• Highly organized and detail oriented
• Work well under pressure packed situations while maintaining a great attitude
• Comfortable standing for entire shift
• Exhibit good manners, proper personal hygiene, and promptness
• Have fun and maintain a positive attitude at all times!
• Requires good communication skills in English, ability to deal with customers and food service employees.
• Ability to write routine reports and correspondence.

Apply for the position by emailing your resume to:

jobs.dairyqueenmaple@gmail.com